SHIPPING POLICY

ONLINE SHIPPING & DELIVERY

We ship our products worldwide with free shipping within India for orders of ₹499 & above. We fulfill orders to retail buyers through our courier partners.

Our international customers can expect low shipment rates to all countries across the world delivered via FedEx/India Post. The shipping charges are calculated on the basis of weight and are displayed during checkout. We try to minimize the cost as much as possible without compromising on quality or speed.

We ship all retail orders within 2-3 working days. However, under exceptional circumstances it can take up-to 4-6 working days for order processing. Delivery in India with Express Shipping generally takes between 3-4 days after dispatch. For areas under containment zone or marked under RED or Orange Zones due to Covid19 related restrictions, in some cases delivery can take longer time by our courier partners.

For international deliveries, please note any additional amount as custom clearance fees (if any) to be borne by the customer. Countries falling under EU would need to pay the additional VAT as per the new regulation. The VAT exemption at importation of small consignments of a value up to EUR 22 will be removed. This means all goods imported in the EU will now be subject to VAT.

Please note that we do not accept cancellations once the orders have been dispatched from our fulfillment center.

For further information regarding shipping or cancellation policies, feel free to chat with us or drop an email to info@chaiolic.com and we’ll be glad to assist you with your order.

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